Shipping policy
Absolutely — here is the fully updated, professional Shipping Policy, rewritten specifically for the Tumodelo website, including FREE SHIPPING over $50, clean structure, and Shopify-ready language.
You can paste this directly into your Shipping Policy page.
🚚 Shipping Policy
Thank you for shopping with Tumodelo. We are committed to providing a smooth, reliable, and transparent shipping experience. Please review the details below to understand how we handle the delivery of your order.
📦 Order Processing Time
Orders are typically processed within 1–2 business days from the time they are placed, excluding weekends and holidays.
During peak seasons or promotions, processing times may vary, but we will do our best to keep you informed of any delays.
🚚 Shipping Methods & Costs
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FREE standard shipping on all U.S. orders over $50
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Orders under $50 will have shipping costs calculated and shown at checkout
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Available shipping methods and pricing are displayed during checkout
📍 Shipping Destinations
We currently ship to:
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United States (continental U.S.)
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Alaska, Hawaii, and Puerto Rico (additional shipping charges apply)
International shipments may include additional charges. If you are located outside these areas, please contact our customer support team for assistance.
⏱️ Estimated Delivery Time
Delivery times vary depending on your location, selected shipping method, and any potential customs delays for international orders.
Estimated delivery times are provided during checkout and are not guaranteed.
🔎 Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number.
Tracking information may take up to 24 hours to update after shipment.
🌎 Customs & Import Duties (International Orders)
For international shipments, customs fees, taxes, or import duties may apply.
These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Customs policies vary by country, so we recommend contacting your local customs office for more information.
⚠️ Shipping Delays
While we strive to deliver all orders on time, delays may occur due to factors beyond our control, such as weather conditions, carrier issues, or customs processing. We appreciate your patience and understanding in these situations.
📦 Lost or Stolen Packages
If your package is lost or stolen, please contact our customer support team immediately. We will work with the shipping carrier to investigate and assist with a resolution.
Please note: Tumodelo is not responsible for packages marked as delivered by the carrier.
🏠 Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Tumodelo is not responsible for delays, losses, or misdeliveries caused by incorrect or incomplete addresses. Please review your shipping details carefully before placing your order.
📧 Contact Information
If you have any questions regarding your order or this shipping policy, please contact us at:
Email: info@tumodelo.com
We’re happy to help!
Thank you for choosing Tumodelo. We appreciate your trust and support.
